FAQs
General Inquiries
Find answers to common questions about FeelSafeHub below.
What is FeelSafeHub?
FeelSafeHub is a free online counseling platform connecting users seeking psychological support with psychology students volunteering under professional supervision.
Who provides the counseling?
Sessions are offered by psychology students in their bachelor’s, master’s, or PhD programs. Each student works under the supervision of licensed psychologists to ensure professional and ethical support.
Is the counseling really free?
Yes — all sessions are completely free of charge. Our mission is to make mental health care accessible for everyone, everywhere.
How does it work for users?
Users can register anonymously, choose their preferred counselor, and schedule online sessions. All communication takes place in a safe, confidential digital space.
How do students benefit?
Students gain valuable practical experience, collect hours required for their academic programs, and learn to apply their knowledge in real-world settings.
What do universities gain from partnership?
Universities provide their students with hands-on, supervised internship opportunities while collaborating with a recognized nonprofit initiative focused on mental health and social impact.
Who supervises the sessions?
All student counselors are guided and supervised by licensed psychologists to ensure ethical standards, quality, and user safety.
Is my privacy protected?
Absolutely. All sessions are fully confidential, and user identities are anonymized in accordance with strict privacy and data protection guidelines.
How can I become a volunteer or partner university?
Simply reach out through our contact form. Our team will guide you through the onboarding process for students or partnership agreements for universities.
Where is FeelSafeHub based?
FeelSafeHub is powered by Safe Space, a nonprofit organization based in Serbia, founded by Milica Krstic, Forbes 30 Under 30 honoree for Social Impact.