Public Announcement

Siguran Prostor – Transformation into Feel Safe Hub: A New Step Towards Better Mental Health

Date: January 19, 2024

To: All users and partners of the Siguran Prostor platform

Dear users, partners, and friends,


In April 2022, we created the “Siguran Prostor” platform with a mission to provide free online psychotherapy assistance to those in need. We are proud to share that, with the support of 110 volunteer psychotherapists, we have provided over 20,000 free sessions in 11 languages to individuals such as victims of violence, marginalized groups, the LGBTQ+ community, and others who are unable to finance psychotherapy on their own.

Next Step: Feel Safe Hub

Today, we are pleased to inform you about the transition to a more advanced platform – “Feel Safe Hub”. This step brings numerous advantages:

  1. More Efficient Therapist Search: Quicker and easier finding of the right specialist.
  2. Improved Visibility: More intuitive user experience.
  3. Faster Loading: More efficient access to necessary services.
  4. Enhanced Protection: Safer storage of user data.

Why Registration?

A key change in “Feel Safe Hub” is the introduction of mandatory registration. This decision has been made for two reasons:

  1. Reduction of No-Shows at Therapy Sessions: We have noticed that 38% of scheduled sessions remain unused due to no-shows, depriving others who really need help.
  2. Limiting Access to Minors: To ensure appropriate use of the platform.

Your data is securely stored and not shared with third parties.
Together Towards a Healthier Future
Our goal is for every person, regardless of their financial situation and geographic location, to have access to quality emotional support. “Feel Safe Hub” is a step closer to this goal. We are still migrating the data from old website, thank you for understanding and your patience.

Also, thank you for your support and trust. Together, we continue to build a world where mental health is accessible to everyone.

Sincerely,
Milica Krstić


Founder of the “Siguran Prostor” NGO

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